IHMVCU is launching a brand-new online and mobile banking experience on May 5, 2026. Expect smoother navigation, next-level security, and new features designed to make managing your money easier than ever. Buckle up, we’re getting ready for lift-off.
First things first. Bookmark this page!
This page will be your mission control as we prepare for launch. We’ll continue adding updates as we get closer to unveiling our new digital banking experience, including:
- Any required steps you'll need to take
- New features and capabilities
- Important dates and timelines
What’s changing with Digital Banking access?
We’re updating Digital Banking to a person-based login experience.
Previously, Digital Banking access was tied to an account, which meant primary and joint owners often shared one login. With the upgrade, each member will have their own log-in.
The current login will remain with the primary account holder
Joint owners will enroll using their own information
After enrolling, members will see all accounts they own or are a joint owner on
Digital Banking access will now be based on member ownership instead of a single account log-in.
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What if I forgot my username or password?
Click Forgot Username or Password on the log-in screen. -
Do I need to re-register for online banking?
No. If you currently use online banking, you will not need to re-register. You will simply reset your password the first time you log-in. -
Will my username change?
No. You’ll continue using your current username. -
Will my password change?
Yes. The first time you log-in to the upgraded system you will need to reset your password.
Not sure what contact information we have on file? Call us at 309-793-6200.
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Will the password reset experience change?
Yes. Multi-factor authentication (MFA) will replace security questions, providing stronger security and a smoother log-in experience. -
Do I need to log-in from a computer the first time?
No. You can log-in from desktop, mobile, or tablet. -
Will I need to download a new mobile app?
iPhone users: If automatic updates are enabled, no action is needed.
Android users: Download the updated app from Google Play on launch day.
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Will my eStatement history transfer?
Primary account holders will continue to have access to eStatement history. -
Why can’t I see eStatements?
Only primary account holders can view eStatements in Digital Banking. -
Will my account view change?
Yes. Accounts will be organized differently, and you will see all accounts where you are an owner or joint owner.
If something appears missing, call us at 309-793-6200.
