Interactive Teller Machines
I can help you with that!
No really, we can help you with that!
With IHMVCU’s new interactive teller machines you can do just about anything you can think of doing when you come to the credit union! Deposit checks, get cash back, make a loan payment, ask questions about your account… we can help you with that!
This new technology allows us to serve you better, faster and during more convenient hours. It might seem strange talking to a teller through a screen, but once you give it a try we think you’ll learn to love how convenient our new ITMs can be!
Here are some things you can do
- Ask questions about your account
- Get cash back (even change!)
- Make a deposit
- Make a loan payment
- Pretty much anything else you can think of!
Frequently Asked Questions
How do I turn this thing on?
Just touch the screen to let the teller know you're ready to start.
So. . . where's the teller?
All Member Service Representatives who service our ITMs are located in our Call Center in Milan.
Is there anything I can't do at an ITM?
Just a few. You can't use the ITM to make a bill payment, open an account, apply for a loan or purchase a money order or cashiers check.
Where can I use an ITM?
We're launching the first ITMs at our Rock Island branch in Fall of 2018. Our new branch in Moline on the Avenue of the Cities will be next to have ITMs in early winter of 2018.