Know exactly how much money is in your account at any time with Mobile Banking. It's like having an IH Mississippi Valley Credit Union branch in your pocket.
|Send secure message|
|Find IHMVCU Branches and ATMs|
|GET THE APPS||SIGN UP|
|How do I get the app?||What happens if my access is locked?|
|To get mobile banking for your smartphone or web-enabled phone, you'll need to set up your account in Online Branch before accessing. If you aren't signed up for Online Branch, go to our Online Branch page to get started, or watch our video on how to sign up.
||Call us at (800) 722-0333 during business hours and we'll unlock it after assuring it is you making the request.|
|Do I need a special phone?||Does mobile banking time out?|
|No. We developed mobile banking to work with virtually all of today's phones and the most popular mobile phone service providers. You can use our service if:
||Yes, the application will time out after 15 minutes of inactivity.|
|I think I lost my phone--now what?||I received a "User ID cannot be found" error.|
|You can disable mobile banking on your device at any time from within Online Branch. Or call us at (800) 722-0333 during business hours. We can either un-enroll your device or suspend the service until you confirm the phone is actually lost.||If you received this error, verify you have registered for mobile banking in Online Branch and have set-up a mobile authorization code (Step 3). If this error continues, please call Member Services at (309) 793-6200, Press 2.|
|What does it cost?||I received a "Password Expired" error.|
|There's no fee for using our mobile banking. However, you do need an IH Mississippi Valley Credit Union account to use mobile banking. It's possible your mobile phone service provider may charge for text messages and/or web access—check your plan for details.||If you received this error, log into Online Branch to verify you have the correct password. If this error continues, please call Member Services at (309) 793-6200, Press 2.|
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